Everything You Need to Know Before Hiring a Genie

RemoteGenies is a freelance platform that connects pre-vetted virtual assistants and skilled professionals ("Genies") with global clients for task-based, project-based, or long-term engagements.

The platform is built to simplify freelance work while ensuring fair pay, verified clients, and consistent opportunities for Filipino freelancers.

Unlike traditional marketplaces, RemoteGenies focuses on quality and simplicity:

1. Pre-vetted talent only – every Genie is screened for skill, reliability, and communication.
2. Hand-picked matching – we help pair your task with Genies who fit your needs.
3. Built-in communication tools – chat, review files, and track progress in one place.
4. Protected payments – your funds stay in escrow until you approve the work.

Genies are skilled professionals based in the Philippines with verified experience in their fields — including admin support, digital marketing, design, tech, and more. They're known for reliability, strong English communication, and a results-driven work ethic.

Credits are RemoteGenies' internal currency, used to pay for tasks. One credit equals one US dollar (USD), so what you see is what you pay — no conversion math. You can purchase credits securely through the platform using your preferred payment method.

Your Genie's rate is based on credits per hour — rates vary by skill level and experience.

‍New clients receive $20 in free credits on signup, so you can try the platform before committing to a larger purchase. How many hours that covers depends on the rate of the Genie you hire.

✅ Pay-As-You-Go – buy credits only when you need them.
✅ Monthly Plan – ideal for regular users, with credits that roll over.
✅ Annual Plan – best value for ongoing work, with a longer rollover window.

For current plan pricing and inclusions, see our pricing page.

Yes. RemoteGenies uses escrow protection — your funds are held safely until you approve the completed task. Genies are only paid once you're satisfied.

If something doesn't meet expectations, you can request revisions or open a dispute within 7 days of task completion. Our support team will review both sides and help resolve the issue fairly.

Pay-As-You-Go: Credits are valid for 30 days from your most recent purchase.

Your Pay-As-You-Go balance has a single expiry date. When you top up, your new credits are added to whatever you have left, and the whole balance takes a fresh 30 days from the date of that top-up. So topping up extends the life of the credits you already hold — nothing is lost by adding more.

‍Example: you buy $100 on 1 August, expiring 31 August. By 25 August you have $50 left and you top up another $100. Your balance is now $150, and all of it expires 30 days from 25 August.

Monthly plans: Credits roll over for up to 4 months.
Annual plans: Credits roll over for up to 6 months.